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Privacy Policy

Last updated: September 2026

North Fraser Appliance Repair respects your privacy. This policy explains what information we collect, how we use it, and the rights you have under Canadian privacy law.

Information We Collect

When you book a repair or contact us, we may collect your name, phone number, email address, service address, and details about the appliance and issue you're reporting.

How We Use Your Information

  • To schedule and carry out the requested repair
  • To contact you about appointment times, quotes, or warranty follow-up
  • To maintain accurate service and billing records
  • To respond to inquiries submitted through our website or by phone

How We Protect Your Information

We take reasonable administrative and technical steps to protect your personal information from unauthorized access, loss, or misuse. We do not sell your information to third parties.

Sharing Your Information

We only share your information with third parties when necessary to complete your service, such as parts suppliers, or when required by law.

Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. Contact us directly to make a request.

Cookies & Website Data

Our website may use basic cookies or analytics tools to understand how visitors use the site. This data is anonymized and not used to identify you personally.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact page.